Web Design Matix collects personal information from clients, including their name, email address, mailing address, and phone number. This information is provided by clients when placing an order or storing their information with our company. We may also use email addresses or mailing addresses obtained through our Contact Us Form or other mailing systems to respond to comments, questions, or inquiries. Additionally, we keep records of clients' interests in our products or services and their previous online purchases.
The personal information we collect serves various purposes. It is used to process clients' orders, send order confirmation emails, and our customer service team may contact clients regarding their orders. Clients may also receive updates about our site, services, newsletters, and promotions. The information gathered about clients' interests and purchases is used to improve our site design and enhance their overall purchasing experience.
Clients have the option to unsubscribe from our newsletter and promotional communications by following the instructions provided in each communication. They can also request removal from our mailing list by emailing us or contacting us by phone.
Our website includes Social Media Features and Widgets, such as the Facebook Like button or Share this button. These Features may collect visitors' IP addresses and the specific page they are browsing on our site. They may also use cookies for proper functioning. The privacy policy of the company providing the Feature governs visitors' interactions with them.
We do not release personal information to third parties, except as described in the privacy policy. Personal information is not sold to any third party. We use credit card processing firms to charge for our services, but they are not allowed to retain, disclose, store, or use personally identifiable data for any other purpose. Live Person is used for live customer support chat, and they only access personal information when necessary to provide the service.
We ensure the security of clients' information by using Secure Sockets Layer (SSL) software during transmission. This encrypts data to protect it from unauthorized access. We follow industry best practices to safeguard personal information both during transmission and after receiving it. However, no method of transmission or electronic storage can guarantee complete security. Clients can contact us if they have concerns about the security of our website.
To cancel a subscription or request the deletion of personal information, clients must send an email. This will prevent them from receiving email communications related to their online orders. We retain information as long as the account remains active or is required for services. Clients can contact us to terminate their account or restrict the use of their information.
Cookies are used to identify clients' browsers, store items in their shopping carts, and enable advanced features on our website. Customers can manage cookie settings in their web browsers. We monitor IP addresses for server diagnostics and demographic information but do not associate Personally Identifiable Information (PII) with IP addresses. We also collect aggregated data on site usage but do not disclose it to third parties.
(Web Beacons/Web Bugs) Clear gifs are used to track online behavior and enhance content management on our website. They do not link to personally identifiable information.
With permission, we may display testimonials on our website, including the client's name. Clients can request the removal of their testimonial by contacting us.
Our website contains links to other websites with different privacy practices. Personal information provided on those websites is governed by their privacy policies.
Any changes to our privacy policy will be announced on our website and in other suitable locations. Clients should regularly check the privacy policy for updates.
Clients can contact us with any inquiries or concerns regarding our Privacy Policy or the use of their information. We do not store client information or collect payment card information.
We prioritize the privacy and confidentiality of clients' information. We comply with PCI and consumer data protection protocols to ensure data security. Our representatives are not authorized to collect confidential information, and customers are advised against sharing sensitive information.
We use pseudonyms to maintain consistency when assigning new account managers and to facilitate customer connection. It also helps in maintaining a consistent organizational culture within our diverse staff.
